One Tech Tip: Skype Shuts Down, But Here’s What You Can Use Instead

Skype’s iconic service has officially come to an end. With Microsoft shutting down Skype on May 5, millions of loyal users are left searching for new communication platforms. Whether you used Skype to make cheap international calls, chat with friends, or keep in touch with family, the transition to a new service can be a bit daunting.

But don’t worry, there are plenty of alternatives to help fill the void. Here’s a guide to what’s next for Skype users and which platforms can keep you connected.

What’s Happening to Skype?

Skype was a pioneer in VoIP (Voice over Internet Protocol) technology, allowing people to make voice and video calls over the internet. After its purchase by Microsoft in 2011, the service grew in popularity, but over time, its user base shrank as newer apps entered the scene. On February 2023, Microsoft announced that it would shut down Skype and transition many of its features to Microsoft Teams—a tool primarily used for business and collaboration.

What does this mean for users?

• Skype accounts are now integrated into Microsoft Teams.
• You can migrate your contacts and chat history to Teams.
• Skype’s calling subscriptions and numbers were discontinued on April 3, but Skype numbers won’t immediately expire. You’ll still be able to receive calls until your subscription expires, but you’ll need to use Teams or the web portal to do so.

What Can You Do If You Have a Skype Number?

If you’ve had a Skype number, you can still port it to a new provider. Here’s how to keep your number and avoid losing access to it:

• Port to another VoIP provider or phone carrier. Start the process with the new provider directly. Skype won’t handle the transfer for you.

Top Skype Alternatives: Find Your New Calling Service

1. Google Voice
   For U.S. users, Google Voice is a solid alternative. With Google Voice, you can get a new phone number or port your old one from Skype. The service is free for calls to U.S., Canada, and Puerto Rico numbers. International calls do have a cost, and users living outside the U.S. won’t be able to sign up unless they had an account before moving abroad.
2. Viber
   Viber is a great option for those who want to make international calls. Owned by Japan’s Rakuten, Viber operates similarly to Skype, allowing users to purchase credits to call mobile phones. However, Viber users need a phone number to register, and it no longer offers the option to receive calls via a Viber number.
3. Zoom
   While known for its video conferencing features, Zoom also offers Zoom Phone, a calling service with features like number porting and SMS text messaging. Be aware that Zoom Phone is not free and comes with a subscription fee, particularly for international calls.
4. Microsoft Teams
   For those who already use Teams, you can continue using Microsoft’s business tool for calling. However, Teams Phone is designed primarily for businesses, not regular consumers, and it’s not the best option for personal use unless you’re using it for work purposes.
5. VoIP Providers
   There are numerous VoIP services available, such as Zoiper, VoIP.ms, and CallCentric, which are good alternatives for internet-based phone calls. These services are often more business-focused but can be a good option if you’re looking for low-cost, flexible calling options.
6. Hushed
   Hushed provides an anonymous calling service and could be a good Skype replacement. Users can purchase a phone number from countries like the U.S., Canada, the UK, or Puerto Rico. However, some users have reported issues receiving verification codes via text due to restrictions from certain services.
7. Tello (Virtual Wireless Carriers)
   If you need a U.S. number but are living abroad, consider using a low-cost virtual wireless carrier like Tello. Tello offers plans as low as $5 per month, and users can activate the service while outside the U.S., as long as they use a U.S. address for registration. This is an ideal option for those who need a U.S.-based number but don’t want to use a desktop or app.
8. Number Parking Services
   If you’re not ready to pick a new service, NumberBarn and Parkmyphone let you “park” your phone number for a small monthly fee. These services allow you to store your number while forwarding text messages, giving you time to decide on a new provider. Just remember, these services only support U.S. or Canadian phone numbers.

Can You Port a Skype Number to an eSIM?

The short answer is no. Skype numbers can’t be ported to eSIM solutions. While eSIMs are useful for travelers looking to save on roaming fees, they don’t integrate with traditional VoIP services like Skype, which operate separately from mobile networks.

The Future After Skype: What’s Next?

While Skype’s shutdown marks the end of an era for many users, it’s also an opportunity to explore new and innovative services. Whether you’re looking for an affordable international calling plan, a professional communication platform, or a simple app to stay connected with loved ones, there are plenty of options to choose from.

So, don’t fret. Skype may be gone, but there are plenty of alternatives to ensure you’re never out of touch.