Peloton Issues Major Recall After Reports of Seat Post Failures
Peloton has announced the recall of nearly 878,000 of its exercise bikes across the United States and Canada after discovering that the seat posts on some units could break during use, posing a potential fall hazard to riders.
The recall, issued Thursday in coordination with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, applies to certain “Peloton Original Series Bike+” units with the model number PL02. Peloton said it has received three reports of seat posts breaking in the U.S., two of which resulted in injuries. No related incidents have been reported in Canada.
Company Urges Customers to Stop Using Affected Bikes
Both Peloton and consumer safety regulators are advising owners of the affected bikes to immediately stop using them and contact the company for a free seat post replacement.
“The integrity of our products and our Members’ well-being are our top priorities,” a Peloton spokesperson said in a statement. The company added that it will make redesigned seat post replacements available to all affected Bike+ users.
Peloton has published guidance on its website to help customers identify whether their bike is part of the recall and to provide instructions for ordering and installing the replacement part.
Where and When the Recalled Bikes Were Sold
The recalled units were sold between 2020 and April 2025 for about $2,495 each at Peloton’s own stores, Dick’s Sporting Goods locations, and through online retailers including Amazon and eBay. According to the CPSC, roughly 833,000 of the affected bikes were sold in the U.S., with another 44,800 distributed in Canada.
The affected models can be identified by serial numbers beginning with the letter “T,” which appear on the inside front fork of the bike, near the flywheel.
Previous Recall and Updated Design
This is not the first time Peloton has faced safety issues related to its exercise bikes. In 2023, the company recalled around 2 million of its original Peloton Bikes (model number PL01) after numerous reports of seat posts breaking and causing injuries.
The current recall involves the newer Bike+ series manufactured between December 2019 and July 2022 — before Peloton introduced its redesigned, more durable seat post. The company confirmed that all Bike+ models produced since mid-2023 include the updated part and are not affected by the recall.
Safety and Brand Reputation Under Scrutiny
The latest recall adds to Peloton’s ongoing efforts to rebuild consumer trust following several product safety challenges in recent years, including previous treadmill recalls. Analysts note that while Peloton acted swiftly to address the latest issue, the company faces heightened scrutiny from regulators and customers alike as it continues to compete in the crowded home fitness market.
Peloton, once valued at over $50 billion during the pandemic boom, has struggled in the post-lockdown era as demand for at-home fitness equipment wanes. The company has sought to stabilize its business through cost-cutting, product redesigns, and a broader digital subscription strategy.
Consumers affected by the recall can visit Peloton’s official recall page or contact customer support directly to request a replacement seat post at no cost.
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